04 / Inbound Sales
The call is the most expensive thing you can lose.
You paid for the click, the referral or the transfer. Losing it on hold music is the most expensive failure in your funnel. We staff the queue to your real volume curve and are measured on what happens after pickup.
- Built for
- IVRs, paid ads, referrals and our own transfers landing on hold music
- The number we own
- Close rate on inbound calls
What you get
How the engagement runs.
- Staffing modelled on your hourly volume, not a daily average
- Speed to answer tracked against an agreed threshold
- Close rate on inbound calls as the contracted number
- Overflow and after-hours cover where volume justifies it
- Recordings tied back to the campaign that produced the call
Questions
Can you cover our time zone?
Yes. Cairo overlaps the US business day on a shift pattern we already run, and the floor is staffed across shifts rather than by one team working late.