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What we have learned running the phones.
Plain guides for US operators buying outsourced sales, lead generation and intake: how to price it, what to measure, and what to ask a vendor before they dial.
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- October 20, 2026 · 8 min readOutsourcing debt settlement sales: buy enrollments, not leads.Most debt relief firms that outsource their phones end up paying for conversations. The ones that grow pay for enrollments that are still enrolled a quarter later. Here is how to tell the difference before you sign.
- October 20, 2026 · 7 min readPay per result or per seat: how to price an outsourced sales team.Every outsourced sales quote looks reasonable until you work out what it costs per customer you keep. Here are the four pricing models you will be offered, what each one rewards, and the one calculation that puts them side by side.
- October 20, 2026 · 7 min readTax relief call centers: outsourcing the opener, keeping the closer.Most tax relief firms are not short of leads. They are short of time to reach them, explain what is possible and find out who actually has a liability worth resolving. That first conversation is the one worth outsourcing.